Hotel Puerta America
Madrid · Community of Madrid · 5 Stars

Hotel Puerta America

Five-star hotel in Madrid, with signature architecture, suites with access to the executive lounge, a restaurant, outdoor pool and bar with panoramic views.

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8.4 Score
6.513 Reviews
5★ Stars
15:00 Check-in
Area Madrid
Nearby Mercado de la Prosperidad · 580 m
Parking Paid
Wi-Fi Free
Check-in 15:00

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Hotel Puerta America

Hotel Puerta America is a 5-star hotel in Madrid, in Chamartín, where each floor bears the signature of a different international architect. Its rooms combine varied designs with city views, private bathrooms and air conditioning; options range from Deluxe Rooms to suites with access to the executive lounge.

The restaurant serves contemporary versions of traditional Spanish dishes. The hotel also has a garden and terrace, as well as a rooftop bar with views of Madrid. Facilities include an outdoor swimming pool and a gym. Wi-Fi is free in the rooms, and private garage parking is available for a daily fee and cannot be reserved.

Cartagena metro station is 200 m away. The Salamanca district is a five-minute walk, while Paseo de la Castellana and Santiago Bernabéu Stadium are about a 30-minute walk away. The hotel may suit you if you’re looking for designer accommodation with dining options and easy connections to different parts of the city.

Hotel Puerta America
★ 8.4 · Very good · 6.513 reviews

Plan your stay at Hotel Puerta America

Five-star hotel in Madrid, with signature architecture, suites with access to the executive lounge, a restaurant, outdoor pool and bar with panoramic views.

Room types

Rooms at Hotel Puerta America range from 25 m² spaces to 60 m² suites, all with private bathrooms and views. The decor changes from floor to floor: the Deluxe Room features ten designs and occupies floors 2 to 11, while Space Club by Zaha Hadid was designed by the architect and is on the first floor. The suites have a distinctive character, with panoramic views and a seating area.

The Junior Suite includes access to the executive lounge on the fifth floor, as does the Executive Suite, which also has movable partitions to organise the space. Depending on the category, you’ll find a bathtub, bathrobe, slippers or free toiletries. Rooms have air conditioning; some are soundproofed and have a safe. Beds range from a double bed or twin beds in the Deluxe Room to a double bed in the suites. Flat-screen TVs are available in all room types.

Deluxe Room — Hotel Puerta America
Deluxe Room
25 m²

  • 1 Double bed or 2 Single beds
  • Max 2 guests
  • Views
  • Air conditioning

At 25 m², the Deluxe Room can have a double bed or two single beds. Its ten design options are spread across floors 2 to 11, and the windows offer panoramic city views. It has a safe, desk and soundproofing, as well as toiletries and a bathtub or shower.

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Junior Suite with Executive Lounge Access — Hotel Puerta America
Junior Suite with Executive Lounge Access
45 m²

  • 1 Large double bed
  • Max 3 guests
  • Seating area
  • Bathrobe

This 45 m² suite combines panoramic views with a seating area and access to the executive lounge on the fifth floor, where snacks and office supplies are available. It has two flat-screen TVs, a bathrobe and slippers. The large double bed completes a roomier stay than the Deluxe Room.

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Space Club by Zaha Hadid — Hotel Puerta America
Space Club by Zaha Hadid
25 m²

  • 1 Double bed
  • Max 2 guests
  • Bathtub
  • Bathrobe

Located on the first floor, this 25 m² room was designed by Zaha Hadid. Its interior blends Baroque, modernist and minimalist references with a science-fiction-inspired aesthetic. It has a double bed and bathtub, as well as a bathrobe and slippers; it is the option with a particularly distinctive architectural identity.

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Executive Suite with Executive Lounge Access — Hotel Puerta America
Executive Suite with Executive Lounge Access
60 m²

  • 1 Double bed or 1 Double bed
  • Max 3 guests
  • City views
  • Bathtub

The Executive Suite covers 60 m² and was designed by architect Jean Nouvel. Its large windows frame views of Madrid’s skyline, while movable partitions let you reorganise the spaces. It includes access to the executive lounge on the fifth floor, a bathtub, a seating area and Chopard toiletries.

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Is this the right hotel for you?

Yes, if...

  • you’re interested in a designer hotel: each floor bears the signature of a different international architect.
  • you want to get around by metro: Cartagena station is 200 m away.
  • you’d like to dine at the hotel: there’s a restaurant and a rooftop bar.
  • you’re looking for a suite with extra space: the Executive Suite is 60 m² and has movable partitions.
  • you value having an outdoor pool, gym, garden and terrace during your stay.

Maybe not, if...

  • you need free parking: private parking costs €30 per day.
  • you want to arrive with a garage space reserved: parking cannot be reserved and is subject to availability.
  • you need breakfast to be included in the rate: it is not included in the stay.
  • you depend on having an extra bed or cot guaranteed: both are subject to availability and must be requested in advance.

Hotel facilities & services

Hotel Puerta America offers spaces to relax and services for different moments of your stay. Outside, you’ll find a garden, terrace and sun terrace; there’s also an outdoor swimming pool and gym. The reception is open 24 hours a day and offers concierge service, luggage storage and tourist information. The building has a lift and facilities adapted for guests with reduced mobility.

The restaurant serves reinterpreted Spanish dishes, while the bar offers a space on the top floor. Breakfast can be continental, American or buffet, with vegetarian, vegan and gluten-free options. Room service and breakfast in the room are available. Free Wi-Fi is available in the rooms. Private parking is in a garage, costs €30 per day and cannot be reserved; spaces are subject to availability. There are also meeting and banquet rooms, as well as babysitting services.

General facilities

  • Outdoor furniture
  • Terrace / sun terrace
  • Garden
  • Concierge service
  • Luggage storage
  • 24-hour reception
  • Babysitting / child services
  • Laundry service
  • Meeting / banquet facilities
  • Air conditioning
  • Soundproofed rooms
  • Lift
  • Facilities for disabled guests
  • Outdoor swimming pool
  • Gym

Parking

  • Parking in a garage

Food & drink

  • Café on site
  • Fruit
  • Wine / champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Media & technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Internet

Room amenities

  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Views
  • Desk

Location & what to see

Hotel Puerta America is at Avenida de América, 41, in Chamartín, north of central Madrid. Cartagena metro station is 200 m away and Prosperidad is 550 m away; the Avenida de América transport interchange is 620 m away and Mercado de la Prosperidad is 580 m away. There are small gardens on nearby streets, including Jardín de Francisco Javier Sáenz de Oiza, 80 m away, and Jardín de Margarita Salas, 320 m away. The Salamanca district is a five-minute walk.

Adolfo Suárez Madrid-Barajas Airport is 7 km away. From Cartagena, you can connect to the metro network to get around the city, and the nearby transport interchange offers bus connections. Sorolla Museum is 2 km away; Buen Retiro Park is 3 km away; and Thyssen-Bornemisza Museum is 3.4 km away. Prado Museum is 3.5 km away and Puerta del Sol is 3.9 km away. Paseo de la Castellana and Santiago Bernabéu Stadium are about a 30-minute walk away.

For a mix of walks and cultural visits, the National Museum of Natural Sciences is 1.7 km away and Lázaro Galdiano Museum is 1.4 km away. Berlin Park is 1.2 km away, while Mercado de la Prosperidad offers a glimpse of everyday neighbourhood life. In spring and autumn, temperatures are usually suitable for walking; in summer, you can plan outdoor visits for early morning or the end of the day. The city centre is home to museums, squares and shopping streets, with metro connections for your return to Chamartín.

Mercado de la Prosperidad — Neighbourhood market where you can discover local produce and the everyday atmosphere of Chamartín. 580 m
Sorolla Museum — The home and studio of painter Joaquín Sorolla, with artworks and a historic garden. 2 km
Buen Retiro Park — A large urban park with tree-lined paths, a pond and places to relax. 3 km
Thyssen-Bornemisza Museum — Art collection spanning different periods, from ancient to modern art. 3,4 km
Prado Museum — Leading museum for Spanish painting and classical European collections. 3,5 km
Puerta del Sol — Central square with access to shopping streets and historic landmarks. 3,9 km

What guests say about Hotel Puerta America

8.4
Very good · 6.513 reviews
Staff
9.1
Comfort
8.8
Location
8.2
Cleanliness
8.8
Facilities
8.4
Value for money
8.1
Free Wi-Fi
8.4

Guests particularly appreciate the staff, who stand out among the rated categories. Cleanliness and comfort also receive good ratings. The facilities and Wi-Fi are well received, while value for money is rated somewhat more moderately.

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Rated 8.4 by 6.513 guests. Check live availability before it fills up.

Frequently asked questions

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