Gran Meliá Palacio de Isora Resort & Spa
Alcalá · Tenerife · 5 Stars

Gran Meliá Palacio de Isora Resort & Spa

Five-star resort in Alcalá, facing the Atlantic, with swimming pools, a thermal spa, a range of restaurants and leisure facilities for families.

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8.3 Score
1.623 Reviews
5★ Stars
15:00 Check-in
Area Alcalá
Nearby Playa de Alcalá · 450 m
Parking Paid
Wi-Fi Free
Check-in 15:00
Pets Allowed

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Gran Meliá Palacio de Isora Resort & Spa

Gran Meliá Palacio de Isora Resort & Spa is a 5-star hotel in Alcalá, on Tenerife’s coast and 450 m from Playa de Alcalá. Its rooms and suites have a terrace or balcony; some offer garden views and others sea views. Family options include two-bedroom suites measuring 132 m², with two bathrooms. Dining options include seven restaurants serving Mediterranean, Italian and Japanese cuisine, an international buffet with live cooking and eight bars.

The resort has three freshwater swimming pools, including one for adults only and a children’s pool with a slide and splash area. The kids’ club and professional daytime entertainment offer more options for families. Sports facilities include tennis and padel courts, as well as a gym open 24 hours a day. The spa has a thermal circuit, massages, and health and beauty treatments; if you prefer a slower pace, you can relax in the sunbathing areas.

Gran Meliá Palacio de Isora Resort & Spa
★ 8.3 · Very good · 1.623 reviews

Plan your stay at Gran Meliá Palacio de Isora Resort & Spa

Five-star resort in Alcalá, facing the Atlantic, with swimming pools, a thermal spa, a range of restaurants and leisure facilities for families.

Room types

The rooms and suites combine a private bathroom, air conditioning and outdoor space, with differences in size, views and layout. The Suite measures 78 m² and overlooks the garden; the 54 m² Deluxe Room has a seating area and a bathroom with a bath and hydromassage shower. Some categories have sea views, while others overlook the garden or resort.

For family stays, there are rooms with sofa beds and two-bedroom suites that accommodate up to six people. These suites have two bathrooms and terraces; some include access to the Red Level Family Lounge, concierge service and pressing for garments. Terraces with outdoor furniture, seating areas and bathrooms with hydromassage baths are available in various configurations. You can choose between more compact rooms and spacious suites with several rooms, depending on how much space you need and which views you prefer.

Suite — Gran Meliá Palacio de Isora Resort & Spa
Suite
78 m²

  • 2 single beds and 1 sofa bed or 1 extra-large double bed and 1 sofa bed
  • Max 4 guests
  • Garden view
  • Balcony

At 78 m², the Suite stands out for its garden views and balcony. The seating area has a sofa bed and dining table; the bathroom includes a hydromassage bath and double shower. It can accommodate up to three people and includes a coffee machine and minibar.

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Deluxe Room — Gran Meliá Palacio de Isora Resort & Spa
Deluxe Room
54 m²

  • 2 single beds and 1 sofa bed or 1 extra-large double bed and 1 sofa bed
  • Max 3 guests
  • Bath
  • Hydromassage shower

This 54 m² Deluxe Room has a balcony and a living area with a sofa bed and dining table. The bathroom stands out for its large bath, hydromassage shower, two washbasins and separate toilet. It also has a bathrobe, slippers and minibar.

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Deluxe Room with Front Sea View — Gran Meliá Palacio de Isora Resort & Spa
Deluxe Room with Front Sea View
59 m²

  • 2 single beds and 1 sofa bed or 1 extra-large double bed and 1 sofa bed
  • Max 3 guests
  • Front sea view
  • Balcony

At 59 m², this category adds front sea views and a private balcony or terrace with outdoor furniture. It also has a seating area with a sofa bed and dining table, as well as a bathroom with a large bath and hydromassage shower, combining open views with indoor space.

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Two-Bedroom Master Suite — Gran Meliá Palacio de Isora Resort & Spa
Two-Bedroom Master Suite
132 m²

  • 1 extra-large double bed and 2 single beds and 1 sofa bed
  • Max 6 guests
  • Two terraces
  • Two bathrooms

This 132 m² suite has two connecting bedrooms and a seating area with a sofa bed. Its two terraces have outdoor furniture, and it has two bathrooms, one with a hydromassage bath and double shower. Three flat-screen TVs complete the space for up to six people.

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Deluxe Room with Partial Ocean View — Gran Meliá Palacio de Isora Resort & Spa
Deluxe Room with Partial Ocean View
54 m²

  • 2 single beds and 1 sofa bed or 1 extra-large double bed and 1 sofa bed
  • Max 3 guests
  • Partial ocean view
  • Balcony

This 54 m² room offers partial ocean views from its private balcony or terrace. The living area has a sofa bed and dining table; the bathroom has a large bath, hydromassage shower, two washbasins and a separate toilet. Includes a minibar and bathrobe.

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Red Level Suite with Resort View — Gran Meliá Palacio de Isora Resort & Spa
Red Level Suite with Resort View
78 m²

  • 2 single beds and 1 sofa bed or 1 sofa bed and 1 large double bed
  • Max 4 guests
  • Resort view
  • Terrace

At 78 m², this suite overlooks the resort and has a terrace, seating area and a bathroom with a hydromassage bath and double shower. Your stay includes access to the Red Level Family Lounge, concierge service and pressing for two garments per day, as well as a coffee machine and minibar.

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Red Level Suite with Sea View — Gran Meliá Palacio de Isora Resort & Spa
Red Level Suite with Sea View
78 m²

  • 2 single beds and 1 sofa bed or 1 extra-large double bed and 1 sofa bed
  • Max 4 guests
  • Partial sea view
  • Terrace

This 78 m² suite has a terrace with partial sea views and a seating area with a sofa bed and dining table. The bathroom includes a hydromassage bath and double shower. Access to the Red Level Family Lounge, concierge service and pressing for two garments per day are included in your stay.

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Two-Bedroom Red Level Master Suite with Ocean View — Gran Meliá Palacio de Isora Resort & Spa
Two-Bedroom Red Level Master Suite with Ocean View
132 m²

  • 1 extra-large double bed and 2 single beds and 1 sofa bed
  • Max 6 guests
  • Partial ocean view
  • Two terraces

This 132 m² suite has two bedrooms, two terraces and partial ocean views; it can accommodate up to six people. There are two bathrooms, one with a bath and double hydromassage shower, as well as a seating area with a sofa bed. The rate includes access to the Red Level Family Lounge.

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Is this the right hotel for you?

Yes, if...

  • you want to stay by the sea, with Playa de Alcalá 450 m away.
  • you’re travelling as a family: there’s a kids’ club, a children’s pool with a slide and daytime entertainment.
  • you’d like to combine sport and relaxation, with tennis courts, a gym and a thermal circuit.
  • you’re travelling with a dog: dogs are allowed on request, for a supplement of €80 per dog per night, with a maximum of two per room.
  • you’re looking for a range of dining options, with restaurants serving different cuisines, an international buffet and several bars.

Maybe not, if...

  • you need free parking: private parking costs €12 per day and must be reserved.
  • you want the buffet breakfast to be automatically included in the rate.
  • you’re travelling with a pet and want to avoid extra charges, as there’s a fee per dog per night.
  • you’re looking for accommodation without children’s activities: there’s a kids’ club, a children’s pool and entertainment.

Hotel facilities & services

The outdoor areas include a sun terrace and garden, facing the beach. For sports and relaxation, there is a tennis court, gym, spa facilities, massages and a hydromassage bath. The kids’ club, indoor play area and entertainment staff offer options for families; evening entertainment and themed dinners add to the leisure options.

Dining options include a restaurant, bar, snack bar, minibar and children’s buffet, as well as special diet menus on request. Concierge service and a 24-hour reception help make your stay easier, and family rooms and facilities for guests with reduced mobility are available. WiFi is free throughout the property. Valet parking is also available.

Great for your stay

  • Private bathroom
  • Parking
  • Free WiFi
  • Air conditioning
  • Pets allowed
  • Beachfront
  • Beach
  • 11 restaurants
  • Fitness centre
  • Shuttle service (free)

General facilities

  • Beachfront
  • Sun terrace
  • Garden
  • Themed dinners
  • Kids' club
  • Evening entertainment
  • Entertainment staff
  • Tennis court
  • Concierge service
  • Family rooms
  • Facilities for disabled guests
  • Fitness centre
  • Spa facilities
  • Hot tub
  • Massage

Parking

  • Valet parking

Food & drink

  • Fruit
  • Wine / champagne
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Media & technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Internet

Room amenities

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bed linen
  • Electric kettle

Location & what to see

Gran Meliá Palacio de Isora Resort & Spa is in Alcalá, a coastal town on the western side of Tenerife. The surrounding area combines the resort by the sea with the town’s streets and small squares. Playa de Alcalá is 450 m away and La Jaquita is 420 m away; towards the town centre, Plaza de Alcalá is 500 m away and Iglesia Nuestra Señora de la Candelaria is 540 m away. You can alternate time at the beach with walks around Alcalá and explore different parts of the coast on foot.

Playa Méndez is 600 m away and Playa Baja Larga is 700 m away; Playa de los Topos is 950 m away, while Playa Punta Blanca is 1.1 km away. Tenerife South Airport is 29 km away and Tenerife North Airport - Ciudad de La Laguna is 55 km away. For trips inland, Teide National Park is 3.9 km away and La Caleta National Park is 13 km away.

A day in Alcalá could start with a swim at Playa de Alcalá, followed by a walk around La Jaquita before heading back into town for lunch. In the warmer months, the beaches invite you to spend more time by the sea; Tenerife’s mild climate also makes it possible to enjoy walks at other times of year. If you want a change of scenery, Teide National Park offers trails and volcanic landscapes. Playa Punta Blanca is another coastal option 1.1 km away, so you can alternate swimming, local walks and trips around the island.

Playa de Alcalá — Coastal stretch near the town, suitable for walks by the Atlantic. 450 m
La Jaquita — A spot along the coast where you can get close to the sea from Alcalá. 420 m
Playa Méndez — A nearby beach for a walk along the coast. 600 m
Church of Nuestra Señora de la Candelaria — The town’s church, close to the streets and squares of Alcalá. 540 m
Alcalá Square — A central spot in town from which to explore the area on foot. 500 m
Playa de Baja Larga — Another nearby stretch of coast for a stop by the sea. 700 m

What guests say about Gran Meliá Palacio de Isora Resort & Spa

8.3
Very good · 1.623 reviews
Staff
8.7
Comfort
8.8
Location
8.5
Cleanliness
8.9
Facilities
8.8
Value for money
7.7
Free Wi-Fi
7.8

Reviews highlight the cleanliness, comfort and staff, as well as the well-regarded facilities. Value for money and the WiFi connection receive more moderate ratings; overall, the reviews reflect a solid experience at a five-star resort.

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Rated 8.3 by 1.623 guests. Check live availability before it fills up.

Frequently asked questions

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