Sercotel Ayala
Bilbao · Basque Country · 4 Stars

Sercotel Ayala

Four-star hotel in Bilbao, with daily buffet breakfast, soundproofed rooms and train, metro and bus stations just a few minutes’ walk away.

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8.9 Score
3.392 Reviews
4★ Stars
14:30 Check-in
Area Bilbao
Nearby Guggenheim Museum Bilbao · 900 m
Parking Paid
Wi-Fi Free
Check-in 14:30
Pets Allowed

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Sercotel Ayala

Sercotel Ayala is a 4-star hotel in Bilbao, 100 m from Abando railway station and 900 m from the Guggenheim Museum Bilbao. From the city centre, you can combine cultural visits with public transport: Abando metro station is 150 m away and Bilbao-Concordia is 250 m away.

The hotel has a 24-hour reception and serves a buffet breakfast every day, although it is not included in the rate. Its rooms have air conditioning, a private bathroom, a flat-screen TV, a minibar and soundproofing. Options range from a 14 m² single room to a 31 m² Superior room with a sofa bed; some double rooms have a bathtub, while others offer views of an inner courtyard. WiFi is free. Parking nearby is public, paid and cannot be reserved; pets are allowed on request and may incur supplements.

Sercotel Ayala
★ 8.9 · Fabulous · 3.392 reviews

Plan your stay at Sercotel Ayala

Four-star hotel in Bilbao, with daily buffet breakfast, soundproofed rooms and train, metro and bus stations just a few minutes’ walk away.

Room types

All four room types have a private bathroom, air conditioning, a flat-screen TV, soundproofed walls and a minibar; all offer a view, either of an inner courtyard or a quiet street. The Basic Double Room, measuring 14 m², is designed for one person, while the Standard and Double Room - 1 or 2 Beds options are 21 m² and accommodate two guests.

The Standard Double Room adds a bathtub, while the two-bed option has a twin-bed configuration. If you need more space, the Superior measures 31 m² and can accommodate up to three people thanks to its sofa bed; it also includes a coffee machine and a view. The options therefore range from a single stay to a larger double room, with different bed and bathroom configurations. The main differences are the space, capacity and views from the window.

Basic Double Room — Sercotel Ayala
Basic Double Room
14 m² · Private bathroom

  • 1 Single bed
  • Max 1 guest
  • Inner courtyard view
  • Air conditioning

At 14 m² and designed for one person, the Basic Double Room has a single-bed configuration and views of an inner courtyard. The private bathroom includes a shower, bidet and free toiletries; the room also has air conditioning, a minibar and soundproofed walls. It is the most compact room type in the hotel.

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Standard Double Room — Sercotel Ayala
Standard Double Room
21 m² · Private bathroom

  • 1 Double bed
  • Max 2 guests
  • Bathtub
  • Inner courtyard view

At 21 m², this room accommodates up to two people and stands out for its bathtub in the private bathroom, in addition to the shower. It overlooks an inner courtyard and has air conditioning, a minibar and soundproofed walls. This double room adds a bathtub compared with the Basic Double Room.

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Superior Double Room — Sercotel Ayala
Superior Double Room
31 m² · Private bathroom

  • 1 Double bed and 1 Sofa bed
  • Max 3 guests
  • View
  • Coffee machine

The Superior offers 31 m² and accommodates up to three people, with a double bed and a sofa bed. It has a bathtub, a coffee machine and a view, as well as a private bathroom and air conditioning. It is the largest room in the hotel and the only one that combines an extra bed with space for up to three guests.

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Double Room - 1 or 2 Beds — Sercotel Ayala
Double Room - 1 or 2 Beds
21 m² · Private bathroom

  • 2 Single beds
  • Max 2 guests
  • Inner courtyard view
  • Bathtub or shower

This 21 m² room accommodates up to two people and, in its main configuration, has two single beds. It overlooks an inner courtyard and has a private bathroom with a bathtub or shower, as well as air conditioning and a minibar. It differs from the Standard Double Room in its bed configuration and bathroom options.

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Is this the right hotel for you?

Yes, if...

  • you want to get around by public transport: train, metro and bus stations are just a short walk away.
  • you want to visit museums on foot: the Guggenheim is 900 m away and the Fine Arts Museum is 850 m away.
  • you want a daily buffet breakfast, even if it is not included in the rate.
  • you are travelling with a pet: pets are allowed on request and supplements may apply.
  • you need an accessible room: there are options adapted for guests with reduced mobility.

Maybe not, if...

  • you need free private parking at the hotel: nearby parking is public and paid.
  • you want breakfast to be included in the rate.
  • you are travelling with a pet and need to avoid possible supplements.
  • you need to accommodate more than three people in one room.

Hotel facilities & services

The hotel combines a 24-hour reception with concierge service, luggage storage and tourist information, which are useful for organising your arrival and getting around Bilbao. It also offers express check-in and check-out and daily housekeeping. WiFi is free, and there is air conditioning, a lift and heating; the hotel also has soundproofed rooms and accessible options for guests with reduced mobility, including a wheelchair-accessible unit.

For practical needs, the property offers laundry, dry-cleaning and ironing services, as well as fax and photocopying facilities and meeting or banquet rooms. Guests travelling with animals can request pet bowls and baskets; pets are allowed on request and supplements may apply. Room amenities include a private bathroom, desk, wardrobe and a socket near the bed. The flat-screen TV offers satellite channels, and the minibar completes the available facilities.

Great for your stay

  • Private bathroom
  • Parking
  • Free WiFi
  • Air conditioning
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Flat-screen TV
  • Tour desk
  • Shower

General facilities

  • Bicycle rental
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in and check-out
  • 24-hour reception
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
  • Fax / photocopying
  • Meeting / banquet facilities
  • Pet bowls
  • Pet basket
  • Lift

Parking

  • Parking in a garage

Food & drink

  • Minibar

Media & technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Internet

Room amenities

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Bed linen
  • Wardrobe
  • Socket near the bed
  • Desk

Location & what to see

Sercotel Ayala is at Canciller Ayala, 3, in central Bilbao, among shopping streets and urban amenities. Abando railway station is 100 m away and Abando Indalecio Prieto is 140 m away; Bilbao-Concordia is 250 m away. Abando metro station is 150 m away and Abando Bus Station is 90 m away. These transport hubs make it easy to travel between the centre and other neighbourhoods, while many nearby sights can be reached on foot.

Jardines de Albía is 200 m away and Plaza Nueva is 550 m away; Mercado del Ensanche is 370 m away. The Guggenheim Museum Bilbao is 900 m away and the Bilbao Fine Arts Museum is 850 m away. You can also walk to Puente de Calatrava, 600 m away, or Parque de Doña Casilda Iturrízar, 1.1 km away. The Museum of Artistic Reproductions is 550 m away and adds another cultural stop to your route.

A walking route can link Plaza Nueva and the streets of Casco Viejo with the Guggenheim and the riverfront, taking in architecture, museums and open spaces along the way. Jardines de Albía is nearby for a break, while Parque de Doña Casilda extends your walk towards the museum district. You can set aside time to explore the area around the estuary and its bridges; in August, Aste Nagusia brings festivities and activities to different parts of Bilbao. The metro and rail networks make it easy to spread your visits between the centre, Casco Viejo and other neighbourhoods.

Guggenheim Museum Bilbao — Contemporary art museum with striking architecture beside the estuary. 900 m
Bilbao Fine Arts Museum — Art collection featuring works by artists from different periods. 850 m
Plaza Nueva — Arcaded square in Casco Viejo, surrounded by bars and shops. 550 m
Jardines de Albía — Urban gardens for strolling and relaxing among the central streets. 200 m
Ensanche Market — Municipal market with food stalls in the Ensanche neighbourhood. 370 m
Abando Indalecio Prieto railway station — Central railway station, useful for connections to other cities. 140 m

What guests say about Sercotel Ayala

8.9
Fabulous · 3.392 reviews
Staff
9.4
Comfort
9.3
Location
9.6
Cleanliness
9.3
Facilities
8.9
Value for money
8.5
Free Wi-Fi
8.7

Guests particularly appreciate the staff, as well as the cleanliness and comfort of the rooms. The proximity of the stations and main museums also contributes to a positive impression; the facilities and value for money receive somewhat more moderate ratings.

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Rated 8.9 by 3.392 guests. Check live availability before it fills up.

Frequently asked questions

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